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 Self-paced
web-based training (WBT) can be compared to computer-based training
(CBT) in the quality of the training that it enables. However, there
are advantages to establishing a web-training site instead of producing
a CD-ROM based training system. Here are a few of the advantages
and disadvantages of web-based training.
Examples include:
• Pinnacle Systems Retail Sales Channel Web Based Training
• Packet8 VOIP Installation Guide
Advantages:
• Delivers training to users anytime, anywhere
• Instant multi-platform capabilities (Windows, Mac, Unix)
• Easy updating of content
• Quicker turnaround of finished product
• Controllable, trackable access
• Learners' progress can be tracked and stored in a database
for evaluation
• Options exist for installing the training on private networks
• Easy to link to other training systems
Disadvantages
• Bandwidth and browser limitations restrict instructional
strategies
• Slower performance for sound, video and large graphics over
dial-up connections
• Necessitates server access, usage control, system administration
How Does Events Online Develop Self-paced Web-based
training?
Events Online uses a highly structured process for WBT development:
Define Goals
The first step is to identify what the client wants to accomplish
with the WBT. What are the outcomes? How will we define success?
Task and User Analysis
During task and user analysis, Events Online determines exactly
what the user needs to know to perform on the job. We also identify
the current computer skills and educational levels of the target
users. The result of this analysis is that we thoroughly understand
how to structure the WBT to meet the users needs.
Technical Analysis
The purpose of the technical analysis is to establish the technical
capabilities of our client. Our instructional designers can then
design a course or performance support system that takes advantage
of the client's technological capabilities in an instructionally
sound way.
Interface Design
Interface design is a very critical phase of the development process. The user
interface must be as intuitive as possible, and allow users to control the learning
experience as much as possible. Events Online's interface designers understand
the complex, non-linear way that learners use a web-based product. They know how
to work with our instructional designers and the client to define an appropriate
metaphor for the interface. The result of the interface design process is a prototype
of the interface that is ready for usability testing.
Usability Testing
Usability testing is when we test the interface on real end-users
or people with similar skills and knowledge. Through careful observation
and analysis, the effectiveness of the interface is determined.
Template Design
Events Online's technical team prepares a template based on the
tested interface design. This template includes blank pages with
pre-positioned navigational controls and repeating screen elements.
Once templates are done, they are ready to receive course content.
Instructional Design
The instructional design process is one where a highly experienced
designer organizes and presents content in a way that enables end
users to meet their learning goals. A lot of effort is placed on
"chunking" the information, i.e. selecting essential points
and presenting it in distinct informational units. IDs prepare storyboards
that are used by programmers to create the interactive screens.
The client reviews and approves storyboards prior to media development.
Media Development
Based on the storyboards, media specialists create the variety of
content that will make up the product. This may include text, still
graphics, movies, animations, music, narrations, databasess and
Flash content.
Programming
Programming is where subject matter content is put into a web format.
It may include HTML documents, CGI scripting and Flash programming.
CGI scripting provides server-side applications for tasks such as
creating dynamic documents, performance tracking, student record
keeping, and security measures. Should the instructional design
call for sophisticated interactions or graphic simulations, Flash
programming becomes necessary.
Evaluation
Evaluation lets us see whether or not the goals and objectives of
the training have been met. The advantage of a Web-based system
is that updates are easier and faster to implement than they are
with other types of custom training and information systems.
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