Usability Testing

Smart companies know that good usability for computer products is not a luxury, and ease of use doesn’t ¬†happen by accident. Designing good usability into a product or process, testing usability, or researching the purchase of the most usable product, are services that Events Online provides for Hewlett-Packard, Snap On Tools, Southwest Bell Corporation and other successful companies. That’s because these companies know that the human-computer interface (or “user interface”) is often the single most important factor in the success of a software or Web project.

The benefits of increased usability have been shown
to far exceed the costs. Benefits include:

  • Increased user productivity
  • Decreased errors
  • Decreased training costs
  • Decreased employee turnover
  • Decreased implementation costs
  • Increased sales
  • Decreased maintenance and support costs